At Aoyne, we make it easy to track your order to offer you a seamless and enjoyable shopping experience. Once your order is confirmed, you will receive an email containing a unique tracking number and a direct link to your chosen carrier. This will allow you to check the delivery status of your items in real time. If you have any further questions or if you do not receive your tracking number within 48 hours, our customer service team is available to assist you quickly and efficiently. At Aoyne, we are committed to supporting you every step of the way, from choosing your women's fashion pieces to the secure delivery of your order.

At Aoyne, we only accept exchanges, not refunds, on purchased items. This policy has been implemented to preserve the exclusivity and quality of the unique pieces we offer in our women's boutique. We strongly recommend that our customers carefully review all product details before finalizing their purchase. If you have any doubts or questions about an item, our team is available to advise you and assist you in your selection.

At Aoyne, we understand that your needs may change after you place an order. You can only modify your order if it hasn't yet been shipped. To do so, please contact our customer service team as soon as possible, specifying your order number and the changes you'd like to make. We will do our best to accommodate your request promptly. However, if the order has already been shipped, no changes can be made, but you may be able to exchange it according to our policy. We therefore recommend that you carefully review your order before placing it to ensure an optimal shopping experience with Aoyne.